• Orders are processed within 1–2 business days after payment has been confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Major cities and metropolitan areas: 1–3 business days after dispatch.

• Regional and outlying areas: 3–5 business days after dispatch.

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Delivery times are estimates and may vary depending on your location and courier availability.

Shipping costs are calculated at checkout based on your delivery address and the size of your order.

Once your order has been dispatched, you will receive a tracking number via email so you can follow your parcel's journey.

Please ensure your delivery address and contact details are accurate when placing your order. MUUDI.me cannot be held responsible for delays or additional charges resulting from incorrect or incomplete information.

While we strive to deliver within the estimated timeframes, delays may occur due to weather conditions, peak shopping periods, public holidays, or circumstances beyond our control.

If you have any questions regarding your order or delivery, please contact our support team communication@muudi.me. We're always happy to help.